Running a Restaurant is Hard. We Make It Easier.
Real help for Black-owned restaurants dealing with staff issues, bad reviews, and rising costs.
Consulting
Fix what's not working, integrate industry standards, and execute on your plans
Coaching
Build better systems, improve staff culture, and stop running in circles.
Certification
In-person, video based, and virtual training backed by trusted organizations.
About Us
We help restaurants and hospitality businesses close the gap between service and success. Led by Tricia Perkins and backed by a team of seasoned experts, we deliver practical, people-first solutions that drive results across operations, leadership, compliance, and customer experience.
What Sets Us Apart
We don’t do fluff. We identify real opportunities, offer doable strategies, and stick around to make sure it works. Our team includes:
Walter Howard, REHS
Senior Food Safety Advisor and former Environmental Health Director with 30+ years in food safety and inspection..
Theresa Howard
Customer Experience Strategist with 40 years of international insight in food service, events, and hospitality.
Tricia Perkins, MBA
Principal Consultant and strategic partner with two decades of experience and a deep understanding of hospitality operations.
Let’s Move Your Business Forward
We help clients:
Develop and retain leadership teams
Prepare for health inspections
Improve customer experience
Implement training and SOPs that stick
Certifications That Power Hospitality Teams
Whether you're preparing new hires, training managers, or fulfilling compliance requirements, we offer nationally recognized certification courses tailored for the hospitality industry. All sessions are built using adult learning best practices, customized to your restaurant’s needs, and focused on real-world application.
As a licensed provider and certified instructors, we deliver both in-person, video- based, and virtual training backed by trusted organizations.
BASIC COURSE
Food Handler
Required for frontline staff in most jurisdictions. Entry-level basics. Valid 3 years
BASIC COURSE
Alcohol
State-approved training for bartenders and servers. Responsible alcohol service. Valid 3 years
ADVANCED COURSE
Allergens
Protect guests with food allergies and stay ahead of regulations—critical for all FOH and BOH staff. Valid 3 years
ADVANCED COURSE
Food Protection Manager
Classes and exams available in instructor-led, video-based, and virtual. Valid 5 years
BASIC COURSES
First Aid CPR/AED
Blended or instructor-led options for busy schedules. Valid 2 years
BUSINESS COURSES
Principles of Restaurant Management
Complete 4 core + 1 elective course towards Restaurant Management Professional (RMP) Credential
ADVANCED COURSE
Bloodborne Pathogens
Required for staff who handle potential exposure. OSHA-compliant training. Valid 1 year
BASIC COURSE
AVIRT
Protect your team with real-world safety skills. Active threat awareness training. Valid 2 years
Testimonials
“She was really informative and gave me a lot of confidence! She's the best! I would take another course from her.”
“Great course, I am previously trained and was able to take home new and helpful information.”
Certified Participants
"One of the highest volume shops in the company has become a training hub for the market and Tricia is a huge reason why."
Londa Jenkins, Market Manager
"I have consistently walked away from our meetings feeling more empowered to take on new challenges and extinguished the "imposter syndrome" I was feeling when we started."
Hospitality Executive
“Tricia made a dramatic, positive impact on our restaurant. She does everything with excellence and great attention to detail, and inspires us to be our best.”
Bryan Auton, Owner/Operator