Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, or use our services. By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy
1. Information We Collect
We may collect information in several ways, including information that you provide directly, information collected automatically, information received from third-party service providers, and information obtained from services you choose to connect to our platform.
Information You Provide
Depending on how you use our services, we may collect:
Name
Business or organization name
Email address
Phone number
Physical or mailing address
Account registration information
Information submitted through forms
Customer or participant information submitted through the platform
Support requests, emails, chats, or other communications
Billing-related information
Payment information may be processed by third-party payment providers. We do not necessarily store complete payment card information directly on our systems.
Information Collected Automatically
When you use our website or services, we may automatically collect certain technical and usage information, including:
IP address
Browser type
Device type
Operating system
Pages visited
Features used
Time spent on the website or application
Click and navigation activity
Session and diagnostic information
This information may be used to maintain, secure, troubleshoot, and improve our services.
Information From Third Parties
We may receive limited information from third-party companies that help us provide our services, including payment processors, hosting providers, analytics providers, communication platforms, and other service providers.
The information we receive is limited to what is necessary to operate, maintain, or improve our services.
Information From Connected Services
If you voluntarily connect an external service or account to our platform, we may access information that is necessary to provide the integration you requested. We do not access connected services unless you initiate and authorize the connection.
2. How We Use Information
We may use collected information to:
Provide and operate our services
Create and manage user accounts
Process registrations and transactions
Provide scheduling and administrative functionality
Deliver requested integrations
Send transactional communications
Send account and service notifications
Provide customer support
Improve website and application functionality
Analyze usage and performance
Detect fraud or unauthorized activity
Protect the security of our systems
Enforce applicable terms and policies
Comply with legal obligations
Send marketing communications where permitted by law
Information obtained from connected third-party services is used only for the functionality the user has authorized.
3. Sharing and Disclosure of Information
We do not sell personal information.
We may disclose information in limited circumstances, including:
Service Providers
We may share information with trusted third-party vendors that provide services such as:
Payment processing
Website and application hosting
Email delivery
Analytics
Data storage
Communications
Technical infrastructure
These providers may only process information as necessary to provide their services to us.
Legal Requirements
We may disclose information when required by applicable law, regulation, subpoena, court order, government request, or other legal process.
We may also disclose information where reasonably necessary to protect our rights, users, property, systems, or the safety of others.
Business Transfers
If our company or business assets are involved in a merger, acquisition, financing, restructuring, or sale, information may be transferred as part of that transaction.
With Your Consent
We may disclose information for another purpose when you have specifically authorized us to do so.
4. Third-Party Integrations
Our services may offer optional integrations with third-party platforms.
These integrations are enabled only when a user voluntarily connects an external account.
We request only the permissions reasonably necessary to provide the selected integration.
Users may disconnect supported integrations at any time.
5. Google API and Google Calendar Data
If our services integrate with Google services such as Google Calendar, access is provided through Google’s authorization process.
Depending on the functionality you choose to use, our services may request permission to:
Create calendar events
Update calendar events created through our services
Delete calendar events created through our services
Read event start and end times where necessary for scheduling
Detect scheduling conflicts
Receive notifications regarding changes to applicable calendar events
Retrieve a list of available calendars
Read calendar display names and time zones
Google Calendar information is used only to provide calendar and scheduling functionality requested by the user.
We do not use Google Calendar information for advertising.
We do not sell Google Calendar information.
We do not use Google Calendar information to create advertising profiles.
We do not use Google Calendar information to train artificial intelligence or machine-learning models for general model improvement.
Human access to Google Calendar information is limited to situations where access is necessary to provide requested support, investigate security issues, or comply with applicable law.
Our use of information received from Google APIs is intended to comply with the Google API Services User Data Policy, including applicable Limited Use requirements.
6. Disconnecting Connected Services
You may revoke access to a connected service at any time.
When an integration is disconnected, authorization credentials associated with that integration, such as access or refresh tokens, may be deleted in accordance with our systems and retention practices.
Content or events previously created in an external service may remain within that service unless separately deleted by the user.
7. Cookies and Tracking Technologies
We may use cookies, pixels, browser storage, and similar technologies to operate and improve our website and services.
These technologies may include:
Essential Cookies
These cookies are necessary for functionality such as authentication, account security, and maintaining active sessions.
Functional Cookies
These cookies may remember preferences and settings.
Analytics Cookies
These cookies and similar technologies help us understand how users interact with our website and services.
You may be able to control or delete cookies through your browser settings.
Where required by applicable law, we may honor supported browser-based privacy preference signals.
8. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information.
These safeguards may include:
Encryption during transmission
Encryption of sensitive information where appropriate
Restricted access to production systems
Authentication controls
Security monitoring
Access logging
Internal administrative safeguards
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
If a security incident involving personal information occurs, we will take appropriate action and provide notifications where required by applicable law.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information.
Information associated with active accounts may be retained while the account remains active.
Certain information may continue to be retained after an account is closed where required for legal, accounting, fraud prevention, security, or regulatory purposes.
Backup copies may remain temporarily within encrypted backup systems until they are overwritten or deleted through normal system processes.
Authorization credentials associated with connected services may be deleted when the integration is disconnected or when the relevant account is closed.
10. International Data Transfers
Your information may be stored or processed in countries other than the country in which you live.
Where required by law, we use appropriate safeguards and lawful mechanisms for international data transfers.
Users accessing our services from outside the country where our systems or service providers are located acknowledge that their information may be transferred internationally.
11. Your Privacy Rights
These rights may include the right to:
Request access to your personal information
Obtain a copy of your information
Correct inaccurate information
Request deletion of information
Request data portability
Object to certain processing
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Exercise applicable privacy rights without unlawful discrimination
Some requests may be subject to legal exceptions or verification requirements.
To exercise a privacy right, contact us using the information listed below.
12. Marketing Communications
You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
You may continue to receive transactional or service-related communications that are necessary to operate your account or provide requested services.
13. Children's Privacy
Our services are primarily intended for adults and business users.
We do not knowingly collect personal information directly from children where such collection would violate applicable law.
Where information relating to a minor is submitted through our services by an authorized business, organization, instructor, parent, guardian, or other responsible party, that party is responsible for ensuring that the information is collected and processed in accordance with applicable law.
If we become aware that personal information from a child was collected improperly, we may take appropriate steps to delete or restrict that information.
14. Third-Party Websites and Services
Our website or services may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices of third parties.
We encourage users to review the privacy policies of external services before providing personal information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.
When material changes are made, we may update the “Last Updated” date shown at the beginning of this policy and provide additional notice where required by law.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us using one of the options below:
Email: contact@triciaperkins.com
Contact Form: https://triciaperkins.com/contact/